All orders are shipped via USPS (United States Postal Service). Orders typically ship within 1-2 business days, excluding weekends and holidays. Promotional sales items may take 2-3 business days to process. You will be notified if takes longer to ship.

Please select Postal Insurance for $1.99 at checkout to guarantee coverage if lost or damaged. If this is not selected at checkout we cannot guarantee compensation if lost or damaged.

Most orders are shipped within 2 working days. We ship from our warehouse in Knoxville, TN.

United States
Standard Shipping $7.98 
Store Gift Cards ship USPS Free of charge

International Shipping to Canada
Economy Shipping for all orders  $14.98

 

Returns Policy

 

• All return requests must be received within 30 days of the original shipment delivery date.
  
  

• We do not process exchanges, please request a refund.
  
  

• All items must be returned to us in their original, unworn, unwashed, and smoke-free condition.
  
  

• All items must be returned with their original tags and accessories (including removable belts, straps, etc.)
  
  

• Star SALE items and Other Promo Sale items are considered Final Sale items cannot be returned or exchanged.
  
  

• We inspect all returns and reserve the right to deny or refuse a full refund based on the returned condition.
  
  

• Items that do not match the criteria above are subject to denial, store credit, and/or 20% restocking fee.
  
  

• Please consider delivery confirmation/shipping insurance for your returned package as JFY is not responsible for lost return packages.
  
  

• Returns are processed within 3-6 business days upon receipt of the package.
  
  

• Refunds are issued back to the original form of payment or store credit.
  
  
  

  • Please use below form for returns, refunds.

  
  
  

   

  Return Request Form
  
  
  

  All returned items need to be shipped back to 10627 Deerbrook Drive, Knoxville TN 37922. Thank you for your patience.